Privacy Policy

Effective Date: 15/03/2025

THE SOCIAL EDIT (Reg No: 2025/345100/07) (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use https://promptstoreai.com/ (the “Website”).

1. What Information We Collect

We collect different types of information to operate and provide our services:

a) Personal Data

  • Name

  • Email address

  • Payment/billing information (as needed for transactions)

  • Username, password

b) Transaction Data

  • Details about products you purchase

  • Payment confirmations and invoices

c) Technical Data / Usage Data

  • IP address, browser type and version

  • Operating system and device information

  • Log data, access timestamps, pages visited

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and deliver the digital products and services you purchase

  • To process payments securely via Visa & MasterCard

  • To maintain your account and provide customer support

  • For communication: updates, announcements, support replies

  • To analyze and improve our Website, offerings, and user experience

  • To comply with legal obligations and enforce our policies

3. Lawful Basis for Processing

We rely on the following legal grounds (as applicable under South African law):

  • Performance of a contract (delivering purchased products)

  • Consent (for marketing or non-essential communication)

  • Legitimate interests (to operate, secure, and improve our services)

  • Legal obligations (e.g., tax, record retention)

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share your data under these circumstances:

  • With payment processors or financial institutions to complete transactions

  • With service providers who assist in operating the Website (hosting, analytics, email)

  • To comply with legal requirements or enforce our policies

  • In connection with business transfers (e.g., merger, acquisition), with safeguards

5. Data Retention

We keep your personal data only as long as necessary for the purposes stated, including compliance with legal or accounting requirements.

6. Security Measures

We use administrative, technical, and organizational safeguards:

  • Encryption, secure server infrastructure, access controls

  • Limited staff access to personal data

  • Regular security audits

However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We and third parties use cookies, web beacons, analytics tools to:

  • Enable essential site functionality (login, session management)

  • Track usage patterns and performance

  • Remember preferences and settings

You may disable or reject cookies via browser settings, though this may limit site functionality. See our Cookie Policy for more details.

8. Your Rights

Under applicable law (South Africa), you may:

  • Request access to your personal data

  • Request correction or update of inaccurate or incomplete data

  • Request deletion of your personal data (subject to legal constraints)

  • Object or restrict certain processing

  • Withdraw consent where relied upon

  • Opt out of marketing communications

To exercise these rights, contact us as below.

9. International Transfers

Your data may be processed or stored outside South Africa (e.g., in data centers or by service providers). We ensure that appropriate transfer safeguards are in place (e.g., standard contractual clauses, encryption).

10. Children’s Privacy

This Website is not intended for children under 13 years old. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised version on the Website with a new Effective Date. Your continued use after changes indicates acceptance.

12. Contact Us

For privacy-related questions or to exercise your rights, contact:
Email: support@promptstoreai.com
Address: 74662 Zinza Street, Zwelitsha, Cape Town, Western Cape, 7784, South Africa

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