Effective Date: [Insert Date]

General Policy

All products sold on PromptStoreAI.com are non-tangible digital goods. Once delivered, they cannot be physically returned.

Refund Eligibility

Refunds will only be issued if:

• The prompt file was not delivered due to technical error.

• The purchased file is corrupt, inaccessible, or defective.

• The wrong item was accidentally delivered.

Refunds will not be issued for:

• Change of mind after purchase.

• Accidental purchases by the user.

• Misuse or dissatisfaction with how prompts are applied.

Refund Request Process

1. Submit request to support@promptstoreai.com within 7 days of purchase.

2. Include order ID, description of issue, and supporting details.

3. Approved refunds will be processed to the original payment method within 5–10 business days.